terms-and-conditions

GENERAL TERMS & CONDITIONS + IMPORTANT INFOS

• Please check if you have selected the correct number of persons (= adults and including children)  also on the reservation pages. This is important for the correct calculation of the total price.
• Please note that there is no daily cleaning service during your stay.
• Smoking is only allowed outside. 
• Pets are not allowed on the entire property.
• Events (e.g. like a party, wedding, …)  are not allowed on our property.
• You are not allowed to use our property for any kind of business (for example: no conferences, no meetings, … ). 
• Before inviting other persons to our property written consultation with us is mandatory.

• Legal notice about our cameras: There is video surveillance of our property and stairwells to exercise house rules, to avoid criminal offenses and to preserve evidence in the event of criminal offenses.

• Due to the pandemic every  person needs to wear masks in public spaces like the stairway.
• Cancellation terms / Cancellation policy:
  You agree to accept these cancellation terms even though the corona pandemic may prevent you to stay for example because of unforeseeable travel restrictions:
  • 50% of the total amount will be refunded, if reservation is cancelled 60 days (or more) before your check-in date.
  • If reservation is cancelled less than 60 days before your check-in date 25% of the total amount will be refunded.
  • If you cancel less than 30 days from your check-in date (or after) there will be no refund.

You can send cancellation requests to mail@f10apartment.de as an email or to our phone number +4915228781257 as a written text message.